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Rustic Brazil Our main policy is to create satisfied customers! Conditions of UseYour use of the Rustic Brazil web site constitutes an agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice. Site UseThis site and its contents are provided solely for personal and commercial use, including the online purchase of the merchandise depicted. However, any downloading or copying of the materials herein is only permitted for personal use. No right, title or interest in such materials is transferred upon such copying or downloading, and such materials may not be transferred, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part. IndemnificationYou agree to defend, indemnify, and hold Rustic Brazil harmless from and against any and all claims, damages, costs and expenses, including attorney fees, arising from or related to your use of Rustic Brazil website. Product ImagesRustic Brazil has attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some of the photographs you see have been enlarged to show detail. Privacy PolicyAll personal and contact information will remain strictly confidential and not shared with any person, organizations or companies. PricingWe are human, so if a mistake does occur, we reserve the right to correct it, and we apologize for any inconvenience it may cause. All prices listed on this site are in U.S. dollars. Interim markdowns may have been taken, and the original price may not have resulted in actual sales. All prices are subject to change without notice. Choice of LawIf any disputes arise regarding your use of this web site, such disputes shall be resolved according to the laws of the State of California.
Shipping & ReturnsShipping Information- (US Only)All items are shipped via FEDEX mail with Delivery Confirmation. At this time we are only able to accept orders to shipping addresses within the US. Note that all of our products are handmade; therefore, the products that are not available in the studio may take up to 4 works to be made and shipped since they come from Brazil. The products available in the studio will be shipped within 2-3 business days of payment confirmation, then please allow 2-3 days additional time for transit. An e-mail notification will be sent to you once your order has been shipped.
Ordering-To make payment as simple and secure as possible we use PayPal to process all major credit cards and e-Checks. A PayPal account will not be required to pay by credit card. We also accept personal checks, money orders, and cashiers checks. The best way to contact us is via e-mail trough our Contact Us Form, but you may also contact us via phone about your order, Monday thru Friday- 8am - 7pm Pacific Time. Make all checks and money orders payable to Rustic Brazil. Money orders or certified checks in US funds- Personal checks, please allow 7-10 days for checks to clear, before we ship out your item. Sales Tax-Rustic Brazil charges sales tax to all orders shipped within the State Of California. Returns-Products may be exchanged for in store CREDIT ONLY within 15 days of purchase. Sale items and custom orders are final and cannot be returned or exchanged. Merchandise must be returned in unused and original condition. Refund for merchandise only. All shipping expenses are at Rustic Brazil’s responsibility. Guarantee-At Rustic Brazil we take great pride in the craftsmanship of our jewelry. All items are guaranteed free from defects in craftsmanship and materials upon shipping. Should jewelry fail due to negligence on our part Rustic Brazil will repair or replace the item at no additional cost to you. Rustic Brazil reserves the right to inspect any item to determine whether failure is due to defect or other causes not covered by this guarantee, such as normal wear and tear or breakage. Rustic Brazil and its artisans would like to take this time to THANK YOU for shopping with us! |
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